Affiliate Program - Frequently Asked Questions Affiliate Program - Frequently Asked Questions  Maple Tree Affiliate Program has compiled this info so that you may be better informed about our affiliate program. If you have any questions please Contact Us for more information.

Frequently Asked Questions


How does it work?

It is Free to join the program. Simply fill out the form below and click Submit. We will provide you with easy-to-follow instructions on how to add our links to your site. The purchases on our site from your link are calculated automatically. We provide you real time checking for the sales you generated. You'll be able to check how much money you've earned at anytime. Back To Top


How do I get paid?

We have prompt commission payment, through cheque for local affiliate from Singapore, or payment by Paypal for oversea affiliate. You get paid monthly. Once the sale is closed, we will credit the commission to your account. Commission payments are sent before the 30th of the following month once your commission balance reaches the minimum amount. The minimum payment  is SGD$100.00. 
If you have not met the minimum amount, we will carry your commission balance forward to the next month.  Back To Top


How much do I get paid?


We pay you a 20% commission on all sales (excluding shipping & handling and tax). Back To Top


Can I use my commissions towards purchases at


Yes. You may use your available balance towards purchases at

Please ensure that the entire order (including shipping and handling fees) does not exceed your available balance. If the order total exceeds the amount in your account, your need to top up payment for your order to be processed. Please e-mail for your details request. 

How much can I expect to make from this program?

If your website receives a lot of traffic you can of course expect to make more money from this program. Also the more targeted your visitors are the more money you can expect to make. For example...If you have a website that deals with machine and gets a lot of traffic, you will probably not get that many sales because people will not be at your website looking for tips on flowers and gifts.

How do I know how much I have earned in referral fees?

To check your sales, commissions, and traffic, sign in to your affiliate account, go to the Reports section. There are Clickthrough Report , Payment Report and Sales Report. Select the type of report you wish to view.

How do you track orders that come from my website?

When you join our affiliate program you are assigned a special website address and Tracking ID. We track sales coming from your Website using an unique "Website ID and Tracking ID" in your links. Based on the "Website ID and Tracking ID" in the link, we can identify each visitor that comes from your Website and credit your sales and traffic accordingly. 

The software we use is quite advanced and it tracks visitors by cookies. If someone clicks through to our website from yours and does not buy on that initial visit, not to worry. Our software will keep track of them and know if that visitor returns at a later date.

Someone could click thru from your website to ours and not buy for days later. You will still get credit for this sale. In fact you will get credit from anyone who clicks thru from your site to ours and purchases at any time up to 1month later from their initial visit! This is what our tracking methods allow for.

Do I have to worry about taking and shipping orders?

No. We handle everything. We process the orders. All you do is refer customers to us and receive money for doing it.

Do you provide me with banners or buttons I can use to link from my website to yours?

Yes. It's easy. Login to our affiliates area and go to our Affiliates Link You choose the type of link you want and our Website will generate the HTML (you don't even need to copy the images to your Website). Then you can just copy and paste the code into your Website pages. 

And we do recommend that you try linking to us by direct text links as well. Research shows that a well placed text link can work better than a banner.

Are there a certain number or types of links that I must place on my Website?

No. It is completely up to you in regards to the amount and types of links you choose to display. 

How can I check that my links are working properly?

To ensure that your affiliate links to are working properly, go ahead and click through some of your links. Give the system one day for the clicks to register to your account and then sign in to your affiliate account, go to the Reports section. If your links are working properly, you will see the clicks recorded in the report. If you are still unsure whether your links are functional, e-mail us

How do I fit your affiliate program into my website?
The choice is up to you how you want to put our affiliate program into your own website, but we do give you help. You can use one of our banners or buttons on your site as the link to OR you can just have a text link to us directly from your main page, your "other links" page, or wherever you feel is a good strategic place on your website. Our recommendation is that you link to us from somewhere on your main page. This provides the best exposure and the best chance to improve your profits from linking to us.

Is it possible for me to handle the order processing at my own website?

No. That option is not available. Our website is always looking for ways to improve. This allows us to update the site with new articles and such, new order processing options, price changes, etc. It is just easier all around this way. 

Does my Website qualify to participate?

We accept all sorts of Websites into our affiliates program. However, we do not accept Websites that:

  1. Promote violence. Otherwise violate intellectual property rights

  2. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age

  3. Promote illegal activities

I forgot my password. What should I do?

Please confirm that your Email address and password are correct. Click here if you forgot your password. 

Any require to sign in to our  Affiliates Area?

In order to sign into our Affiliates Area, you must have cookies enabled in your web browser. Please follow the directions below to enable cookies on your web browser:
  a. Open your browser
  b. Go to Tools --> Internet Options
  c. Click on the Privacy Tab
  d. Set your cookies to Low using the slide bar
  e. Hit OK

Please ensure that you are using the most current version of Internet Explorer, Netscape, AOL, etc. If you have tried all of the suggestions above and are still not able to login, then please email us with the following information:
  a. What browser are you using?
  b. What ISP are you using?
  c. What operating system are you running?
  d. What type of computer do you have? (PC/Mac)
  e. Have you tried all of the suggestions listed in this area?

I operate multiple Websites. Should I sign up each one separately?

No. You can use the same account for all Websites that you have. If you want to track each Website's sales and clicks separately, you can do this by establishing Website IDs that are part of your account. The advantage of doing this is that you will receive a single check for all of your Websites. This makes it easier to reach higher commission percentage levels and quicker to reach the minimum bank account balance needed to receive payment. 

Can I buy products through my own links?

Yes. Feel free to click through your own links to make purchases. You will earn commission on your purchases. 
I operate a high-traffic Internet web Website. Can you provide me with extra administrative and technical support?

Of course! Let us know of your situation and any special needs you have, we'll be sure to help you out.

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