• We accept: Visa, MasterCard, Payment by visa card only through our internet secure online payment system.

Easy Step As Below:

Choose the item>>>Buy Now>>>Add To Cart>>>Check Out>>>Log in your account<<<(Or Register New Account) >>>Go To Shopping Cart>>> Select The Available Delivery Date >>>Fill In Delivery Address >>> Choose The Correct Delivery Method >>> Fill In Message to Recipient >>>Fill In Your Additional Information To Florist>>>Continue >>>Choose Payment Method >>>Review All Your Order Details >>>Click On Edit If There Is A Changer>>>Confirm Order >>>Done! If you choose payment by ATM or Cash On Delivery, you will get one Order ID by now. >>> If You Choose Payment By Credit Card, You Will Be Forwarded To Secure Payment Page -https://select.worldpay.com/wcc/purchase---Check and fill in all your credit card information as requested.----Make Paymnets ---You will get one Payment Transcation ID once your payment is done.----You will be lead back to our web site, Please be sure your internet browser return back to our web site, and you will get one Order ID by now.

• Click the "buy now" button. You will see details of the product and the item will be added into your shopping cart. You can "Update" your order details, you can choose "Continue Shopping" or "Check Out" by then.

• You will be leaded to our member pages, log in with your member id and password if you are a returning customer, so you don't need to key in the same information again, you'll be able to select recipients from your Address Book.

• (if you are  a new customer, By creating an account at Giftsflorist2000.com you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made, and you will receive our promotion benefits time by time. ) By the way we won't send any invoice or newsletter by post unless requested by customers.

• (For the system setting, your delivery address is same as your billing address.) Please edit your delivery address if there is different from your billing address.

• Fill in your personal details and your delivery address as requested on the form and click on " Continue"

• Fill in your delivery information such as your desired delivery date, Your Message to Recipient ,  Your Delivery Instructions etc, click on "Continue"

• Choose your payment method. Fill in your Payment Information-Again, there's no need to fill in your details if you are already logged in. However, remember to select the mode of payment here. 

• Check you Order Confirmation, Your shopping cart will be displayed. You can make modifications to the delivery date and quantity here. Click on "Confirm Order",  You'll be forwarded to a Secured Server with a URL address starting with https:// https://select.worldpay.com/wcc/purchase

• Fill in your credit card information on our payment secured web site. Your credit card details are encrypted using the latest 128-Bit Geo Trust Encryption Technology.  Enter credit card number without any spacing.      Enter expiry date. Enter card holder's name.  Enter your email address again. Enter billing address. (The billing address should be same as your credit card billing address).   

• After successful payment, your order is complete!  Done! You will receive e-mail confirmation from payment web site with your online payment transaction id. You will receive another e-mail from us with your order id. Please keep it for your own record.

• You will be informed by e-mail when your order is received by our florist, (e-mail will indicate your order has been processed to confirm your order.) Another e-mail will be sent once delivery is done. 

• Q. How do I add items to my shopping cart? 
  A. If you have found something you like, click the respective "buy now" button. Details of the gift will be displayed, where you can view a larger image, choose a different size... Once you have browsed our site and found what you like in our online catalog, just follow the steps above. You can access your shopping cart any time by clicking the shopping cart icon at the right top of every page. 

• Q. Can I save gifts in my shopping cart? 
  A. Yes. Once you place items into your shopping cart, they will remain there for up to 24 hours. 

• Q. What happens to my order after you receive it? 
  A. 1.Your order is given a unique Order ID and a Payment Transaction Id if you choose payment method by credit card.
       2. Your order is placed on our processing list. The following will also be made available:
  • An email will be sent to you, notifying you of the order.
  • Another e-mail will be sent to you after your order is completed.
  • You can begin to track the status of your order via our Order Tracking service (please login to access this feature).
  • Should there be any issues with your order, our customer service representatives will be in touch with you by phone or email. 

• Q. What if I don't receive any email from Giftsflorist2000.com? 
  A. We send out the notification email as soon as your order is completed, so you should receive it shortly. If you don't hear from us at all, the delay could be caused by heavy web traffic or overwhelming seasonal orders. You may call us at 65-64527705 if you have any doubts over the status of your order. If you have been given an Order ID, please quote this in your communication. 

• Q. Can I cancel or modify order? 
  A. If your order has not been delivered, please give us a call at 65-64527705. However, if your order has already been processed, a 50% cancellation charge will be imposed. 

• Q. Can I have Special discussion or arrangement  with you? 
  A. Yes. You are most welcomed. Please e-mail us : admin@giftsflmorist2000.com  You can call us at 65-64527705.  Please indicate item code no with the colors of flowers requested.

• Q. How to order without visa card?
  A. We accept cash to be made at our retail outlet, we accept personal cheque, order will be sent upon payment is cleared. 
  We accept ATM Fund Transfer or Bank online. Transfer payment into our UOB Corporate Account: MAPLE TREE MARKETING & TRADING--A/C 927-345-046-3. Or you can make fund transfer to our Post Bank Saving Account 158-11886-6. Fax deposit slip to us at 65-62819882,order will be sent upon receipt of deposit slip. Alternatively, you can do an online transfer into our bank account.
  You can order online at 24 hours 7 days a week, or just call us at 65-64527705 during the working hours. You can call 65-96681393 for any urgent booking or special arrangement. Also you can fax in your order at  65-62819882. We'll call you back shortly to confirm your order.

• Q. Can I order online and self collect later?
  A. Yes! You can order online and self collect at our retail outlet. Of course you won't be charged delivery fee. Please indicate collection time in our order form.

• Q. Can I order and pay cash when you deliver the order?
  A. Yes! You can order online and pay cash upon delivery for most of the items during the normal period. However for some items and certain delivery time period, we reserve the right to reject any "Cash On Delivery" order. Please call us for confirmation.

• Corporate orders
  Payment must be made within 30 days from date of invoice. Order must be accompanied with a company stamp.

• Wholesale orders
  Please e-mail us : mapletree@giftsflorist2000.com for discussion.

• Order by Fax/E-mail: for order form.